Global end user licence agreement

Ascendum Corporate Advisory LLC ("Ascendum", "we") grants you a limited, revocable, non-exclusive, non-transferable licence to access the Ascen Mark portal at ascenmark.com and its APIs solely for preparing, submitting and tracking intellectual property applications for yourself or an entity you are authorised to represent.

You may not resell, sublicense, scrape, reverse engineer, benchmark, or use the platform to build a competing service, and you may not upload unlawful, infringing or malicious content.

THE PLATFORM, ALL AI-GENERATED ANSWERS, CLEARANCE SCORES, REGISTRY DATA, DEADLINES, FEE ESTIMATES AND TEMPLATES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE AND NON-INFRINGEMENT.

We do not warrant that a mark is available, registrable, or free of conflict, that any application will be accepted, or that any government office, database or third-party API will be accurate, complete, current or available.

Ascendum is not a law firm and does not practise law in any jurisdiction. Nothing on the platform is legal, tax or business advice, and no attorney-client, solicitor-client, agent-client or fiduciary relationship is created with Ascendum.

Where local law requires a licensed attorney or registered agent, that independent practitioner is engaged directly by you under their own engagement terms. They are solely responsible for their own advice, acts and omissions. Ascendum acts only as an administrative and technology intermediary and is not liable for the conduct, negligence, fees or professional failures of any attorney, agent, translator, courier or registry.

You are solely responsible for the accuracy, completeness, ownership and lawfulness of everything you submit, including specifications, artwork, powers of attorney, declarations of use and entity details, in whatever file format you upload.

Statutory deadlines are yours to meet. Reminders, calculated deadlines and status syncs are conveniences only; you must independently verify every date with the relevant office. Ascendum is not liable for any missed, abandoned, refused, opposed, cancelled or lapsed right.

Quoted government fees are estimates that change with official schedules, currency movement, class counts and examination outcomes. Professional and government fees are non-refundable once an application, response or renewal has been lodged or once an agent has commenced work.

Payments are processed by third-party payment providers under their own terms; Ascendum is not responsible for their availability, fees, chargebacks or fraud controls.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ASCENDUM, ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS AND SUPPLIERS SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFIT, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITY, OR LOSS OF ANY INTELLECTUAL PROPERTY RIGHT, PRIORITY DATE OR APPLICATION, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASCENDUM'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM OR ANY MATTER IS LIMITED TO THE PROFESSIONAL SERVICE FEES (EXCLUDING GOVERNMENT FEES AND THIRD-PARTY AGENT FEES) ACTUALLY PAID BY YOU TO ASCENDUM FOR THE SPECIFIC MATTER GIVING RISE TO THE CLAIM IN THE 3 MONTHS BEFORE THE EVENT.

Nothing in this agreement excludes liability that cannot lawfully be excluded, such as liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any non-excludable statutory guarantee. Where a law prohibits an exclusion above, that exclusion applies to the fullest extent that law permits and the rest remains in force.

You will indemnify and hold harmless Ascendum and its personnel against all claims, damages, penalties, government fees and reasonable legal costs arising from your content, your instructions, your infringement of a third party's rights, or your breach of this agreement or of any applicable law, sanctions regime or export control.

Our privacy notice forms part of this agreement. To file abroad, your data is necessarily transferred to, and processed in, other countries — including the destination IP office, its public register, and the local agent — which may have different data protection standards. By accepting, you instruct and authorise those transfers and public disclosures.

You may exercise access, correction, deletion, portability and objection rights under GDPR/UK GDPR, PIPEDA, the Australian Privacy Principles, India's DPDP Act, the UAE PDPL, CCPA/CPRA and comparable laws by writing to privacy@ascenmark.com. Filing records we must retain for legal, audit or registry reasons are exempt from deletion.

AI features may produce inaccurate or incomplete output. They do not exercise legal judgement and are not a substitute for a qualified practitioner. You must have every AI output reviewed before relying on it, and Ascendum disclaims all liability for reliance on AI output.

We may suspend or terminate access immediately for non-payment, suspected fraud, sanctions exposure, abuse or breach. You may stop using the platform at any time. Clauses on liability, indemnity, disclaimers, governing law and data retention survive termination.

This agreement is governed by the laws of the State of Delaware, United States, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Disputes are resolved by final and binding arbitration on an individual basis, seated in Wilmington, Delaware, in English. You waive class, collective and representative actions to the extent permitted by law.

Where your local mandatory consumer law grants you a non-waivable right to your local courts or law, that right is preserved and prevails only to the extent it is mandatory.

Clicking to accept is a legally binding electronic signature under the US ESIGN Act and UETA, Canada's PIPEDA Part 2, Australia's Electronic Transactions Act 1999, India's Information Technology Act 2000, UAE Federal Decree-Law No. 46 of 2021 and the EU eIDAS Regulation. We record your name, account, IP address, browser, timestamp and a hash of the accepted text as evidence.